Policies and Procedure
Booking Policy
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Cancellation and/or rescheduling request must be submitted at least 12 hours prior to your appointment time.
There are no refunds for missed readings without contact BEFORE the appointment. Rescheduling may be offered, but this is not guaranteed.
Please respect everyone's time, if you go over the time limit of your reading, you are subject to be invoiced and/or charged for the extra time.
Please ensure all contact information is up to date, and remember you are booking in CST/CDT.
You will receive a call at your appointment time.
Please DO NOT CALL AUNTEA!
IF you call Auntea and interrupt someone else's service, yours will be cancelled.
In the event that Auntea is unable to make your reading(rare occasion) for any reason, it may be completed by Boss Lady.
No one else is affiliated with Elements Of The Trinity.
If you book and miss a course, there are no refunds. However, you may purchase the notes for $25.
Returns Policy
All sales are final. Due to the nature of the products sold, as well as COVID 19 restrictions… we are not currently accepting any returns.
If there are concerns with your order, please reach out within 7 days via email.
• Any and all readings are subject to the possibility of being refunded and cancelled.
Shipping Policy
Order processing/packaging takes 3-4 business days.
If you're order contains a product that must be made, please allow up to 7 days for processing.
Orders ship out within 7-14 business days.
We appreciate your patience.
Things to remember when ordering and/or
booking
1. Do NOT call Auntea. She will contact you at the time of your appointment.
2. Business days are Mon-Fri, holidays are not included.
3. All sales are final.
4. Please allow up up 72 hours for a response via email. If it is urgent, you need to book an appointment.
5. Respect is a must, Come correctly. We are doing the best that we can.
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